Privacy Policy

This Privacy Policy explains how CSignals Ltd ("we", "us", "our") collects, uses, and protects your information when you use tradeloggr ("Service").

We comply with the UK GDPR and Data Protection Act 2018.

Account Information

We collect:

• Email address
• Name (display name)
• Password (encrypted)
• Subscription information (via Stripe)

We do not collect unnecessary personal data.

Trading Data

We collect user-generated trading information:

• Trades
• Entry and exit prices
• Risk settings
• Tradespaces
• Performance metrics
• Notes and images uploaded by users

This data is private by default. It can be shared via invitation or via private links with optional expiration.

Technical Data

We automatically collect:

• IP address
• Browser information
• Device information
• Usage data

We use Vercel Analytics and Microsoft Clarity for usage analysis.

We use cookies for:

• Authentication sessions
• Affiliate tracking (60-day cookie)
• Analytics

We do not use marketing or advertising cookies.

Payments are handled by Stripe.

We do not store credit card details or payment credentials. Stripe processes payment information securely.

We use your data to:

• Provide the Service
• Manage subscriptions
• Improve product functionality
• Provide customer support
• Prevent fraud or abuse
• Comply with legal obligations

We process your data under:

• Contractual necessity
• Legitimate interest
• Legal obligations
• Consent (where required)

We share data only with:

• Stripe (payments)
• Supabase (database infrastructure)
• Vercel (hosting)
• Resend (email delivery)
• Upstash (Redis infrastructure)

Exchange APIs

We use the following exchange APIs for live price data only:

• Binance
• MEXC
• Bybit
• OKX
• Bitget
• KuCoin
• Gate.io
• Kraken

These are used only for price data suggestions. No user data is shared with these providers.

We retain your data while your account is active. When you delete your account, all associated data is permanently removed. You may request deletion at any time.

You have the right to:

• Access your data
• Correct your data
• Delete your data
• Export your data
• Withdraw consent

Contact: legal@tradeloggr.app

We use encryption, HTTPS, secure authentication, and access control. We take reasonable measures to protect your data.

Your data may be processed outside the UK/EEA. We ensure appropriate safeguards are in place.

You must be at least 18 years old to use tradeloggr.

We may update this policy. We will notify users of significant changes via email or in-app notification.

CSignals Ltd

legal@tradeloggr.app